Change the number of user licenses
The team grew (or shrank) and the plan is already paid. You do not need to “subscribe again”: on the account page, next to the subscription, there is Edit quantity. It opens a modal just for that — new quantity, current quantity, change summary, and Update subscription.
This is for a plan that is already active, billed per user. A plan with a fixed limit or a custom subscription does not show the link.
💡 Only the account owner changes licenses. The new quantity cannot fall below the number of active users.
Where to find it
Account and subscription screen, with licenses
- Profile menu → Account and Subscription.
- On the Subscriptions row, next to the plan and the interval (monthly/yearly), click Edit quantity.
On the same page you see usage: licenses used / contracted and how many remain. If you hit the cap, a new invite waits for this adjustment (or archiving someone).
How to change it
- Open Edit quantity. The modal title is Change license quantity.
- In License quantity (new), enter the number. License quantity (current) is there for reference only.
- The change summary shows the from–to (for example 5 → 8). With no difference, the button stays disabled.
- Click Update subscription.
Card and invoices stay in the payment provider portal.
Increase or reduce
Increase — unlocks invites immediately, up to the new cap. The payment provider adjusts the subscription charge; the updated amount appears on the next invoices in the portal.
Reduce — only if the new quantity is greater than or equal to active users. Archive (recommended) or delete what exceeds the cap before lowering licenses. See should I archive or delete a user?.
When to use it
Use it when the team size changed and the current plan is already the one you want.
Do not use it to change plans (Free → paid, or between paid plans). That is subscribe / switch.