Recover and change my password

There are two common situations for recovering or changing a password: when the user does not remember the password, and when the user is signed in and wants to change the current password. Below are the steps for each situation.

Recover the password when you do not remember it

Screen to recover the password when you do not remember itScreen to recover the password when you do not remember it

  1. Go to the Rabbiit login page.

  2. Below the password field, click the Forgot your password? link.

  3. Enter the email associated with your account and click Send recovery email.

  4. You will receive an email with a link to reset your password. Click the link.

  5. Reset your password. Type your new password in the fields provided and confirm.

Change the password while signed in

  1. In the main menu, click your username or email and select Profile and preferences.

Profile menu with the Profile and preferences optionProfile menu with the Profile and preferences option Profile and preferences, where you change the passwordProfile and preferences, where you change the password 2. On the profile page, click the Change password button.

  1. Fill in the fields with your current password and the new password you want to set. Confirm the new password in the indicated field.

  2. Click Change password to save the changes.

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